Starbucks launches a major hiring initiative to boost leadership and service by adding full-time assistant managers nationwide.

CarMax cut about 350 positions across its customer experience division as it looks to streamline its customer support functions.

To instill a culture of dynamic, innovative, and continuous dedication to customer service at CWRU, all new employees should take a four-course general CWRU customer service training offered under the ...

Every time I'm about to call a customer service line – dread washes over me. I know I'll fold as soon as a customer representative says they can't help me, and I feel like I've lost before even trying ...

Although many in K-12 are cautious of comparing education to corporations, schools are in the business of educating students and preparing them for life. And one of the most important parts of any ...

Norlicia Bean has joined TeleBermuda International Limited as manager of customer services. The company said Ms Bean's responsibilities encompass managing the customer service team, leading the call ...