Hacking is hard. Well, sometimes. Other times, you just call up a company’s IT service desk and pretend to be an employee who needs a password reset, an Okta ...

Digital and Information Services provides off campus remote access capability using an Always On VPN (AoVPN) service. The AoVPN provides a secure, encrypted, automatic and seamless remote access ...

If you need help with IT or if you have a question about our services, you may reach out to us in different way. Do you suspect a data breach? Report this immediately to the ICT Servicedesk! By e-mail ...

Service desk agents are here to help, and we all prefer to talk to an understanding person than a chatbot when wrestling with an IT problem. Unfortunately, it’s this human element that cybercriminals ...

The U.S. Customs and Border Protection has announced plans to launch a competition for a contract to provide technology service desk operations support services for its Office of Information and ...

On April 1, 2026, we are deprecating the Microsoft Dynamics 365 Unified Service Desk (USD) with CRM Online application. Its end of support date will be June 30, 2028. We are encouraging customers to ...

The many services provided by the information technology division of Washington state government are becoming easier to engage with, access and understand. Washington Technology Solutions, also known ...

Orica has emerged as an early adopter of generative AI in ServiceNow to deflect IT service desk inquiries to chatbots and self-service, one of 35 potential use cases in IT operations. The maker of ...

Marshall Hargrave is a stock analyst and writer with 10+ years of experience covering stocks and markets, as well as analyzing and valuing companies. Dr. JeFreda R. Brown is a financial consultant, ...

Man at the reception desk in the interior of the hospital.... Customer service desk icon simple design Customer service desk icon simple design. Vector registration desk stock illustrations Customer ...

Ne-Yo performed his own hits, singles he penned for artists like Rihanna and Beyoncé, and debuted a new song during the R&B singer’s Tiny Desk concert that NPR Music shared Friday. The hitmaker and ...