Industrial AI, servitization and sustainability are transforming how manufacturers compete, operate and deliver value.

The AI surge is forcing application vendors to restructure how they deliver and charge for solutions. Software companies will ...

Nearly half of solution providers have less than $2M of annual revenue, and at that size, often lack finance operations capable of utilizing the complete version of Service Leadership Index ...

MUMBAI, India & WARREN, N.J.-- (BUSINESS WIRE)--Oct 30, 2025-- ...

Guidance language shifted upward, with subscription revenue and margin targets both raised versus Q2. In Q2, guidance for 2025 subscription revenues was set at $12.775 billion to $12.795 billion and ...

Legacy IT systems can be difficult for new employees to learn and use because of their complex and non-intuitive UIs. The ...

In addition, cloud ITSM is frequently employed using a defined processes and framework, and mostly Information Technology Infrastructure Library (ITIL). Moreover, Information Technology Service ...

Aisera enables businesses to deliver transformative work experiences, boost employee productivity, and reduce operational costs with its award-winning AI agent platform. Aisera has been recognized as ...

The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service graph to automate ITSM.

Companies implementing an information security program that already have ITIL processes in place may consider leveraging their existing ITIL Incident and Problem Management processes to include ...