We recently posed this riddle to the Best Practice Exchange: Your help desk is staffed by productive workers. You expect your call volume to increase because of a new system implementation that ...

Lafayette public school families seeking help with password reset troubles, internet connectivity and navigating the technical challenges of learning at home have a new resource to consult for help.

Help desks assist customers with technical problems, such as installing and using computer systems, troubleshooting network connections, installing entertainment systems and resetting passwords. Help ...

The Drexel IT Help Desk is Tech Lounge at 3401 Market. We offer expert technical service and support for Drexel students, faculty, and professional staff. From help with your Drexel account to ...

SolarWinds has released a hotfix for a critical Web Help Desk vulnerability that allows attackers to log into unpatched systems using hardcoded credentials. Web Help Desk (WHD) is an IT help desk ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...

If you are facing problems and wondering how to get help in Windows 11/10, then this post lists some built-in support options, as well as Help Desk, Support or Community forums, and website options, ...

Information Technology Services works to connect Bethel to the world, facilitating teaching and learning and helping our community utilize technology. We work in a variety of areas, from assisting ...