For the on-premises version of SolarWinds Web Help Desk, the pricing begins at $700 for each technician. SolarWinds provides a 14-day free trial, downloadable from the website; however, you'll need to ...

Spiceworks Cloud Help Desk is by any measure a no-frills ticketing solution, but it comes at no cost. It might be just the thing for small businesses looking for a tool to track their internal IT help ...

Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

We recently posed this riddle to the Best Practice Exchange: Your help desk is staffed by productive workers. You expect your call volume to increase because of a new system implementation that ...

Lafayette public school families seeking help with password reset troubles, internet connectivity and navigating the technical challenges of learning at home have a new resource to consult for help.

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Help desks assist customers with technical problems, such as installing and using computer systems, troubleshooting network connections, installing entertainment systems and resetting passwords. Help ...

If you are facing problems and wondering how to get help in Windows 11/10, then this post lists some built-in support options, as well as Help Desk, Support or Community forums, and website options, ...