The luggage arrived on time but was sent back to Oslo for customs verification. Despite daily calls to FedEx, agents provided conflicting updates and blamed Norwegian customs. For four days, FedEx ...

At the heart of the case is FedEx Ground Package System Inc.'s use of what it calls independent service providers. Under this ...

What should you do if FedEx can't delete your account? It happened to one of our readers. Here's how we solved the problem.

Executives with the world's largest express transportation company know FedEx has problems in Florida's capital city after residents' complaints flooded social media and company phone lines.