(ABC 6 News) — The Owatonna Walmart closed temporarily on Tuesday afternoon due to a bomb threat. An employee of the Walmart said the store was closed for about an hour as 6-7 Owatonna police cars ...

Service Host Diagnostic Policy Service is a crucial service policy that is installed by default in all Windows 11/10 systems. The function of this service is to detect and troubleshoot the issues on ...

Hacking is hard. Well, sometimes. Other times, you just call up a company’s IT service desk and pretend to be an employee who needs a password reset, an Okta ...

Digital and Information Services provides off campus remote access capability using an Always On VPN (AoVPN) service. The AoVPN provides a secure, encrypted, automatic and seamless remote access ...

The commanding officer of the U.S. Coast Guard’s Centralized Service Desk was temporarily relieved by the service on Tuesday. The Coast Guard said via a press release Lt. Cmdr. George O. Ziwortin had ...

Service desk agents are here to help, and we all prefer to talk to an understanding person than a chatbot when wrestling with an IT problem. Unfortunately, it’s this human element that cybercriminals ...

The State Bank of Pakistan (SBP) has introduced a ‘Service Desk System,’ an end-to-end complaint management portal, to address complaints from Regulated Entities (REs) regarding SBP-hosted portals, ...

The defence department has alerted the market that a major tech agreement will expire in two years’ time, with the search for a replacement deal beginning now with provider engagement The Ministry of ...

On April 1, 2026, we are deprecating the Microsoft Dynamics 365 Unified Service Desk (USD) with CRM Online application. Its end of support date will be June 30, 2028. We are encouraging customers to ...

The many services provided by the information technology division of Washington state government are becoming easier to engage with, access and understand. Washington Technology Solutions, also known ...

Fixify Inc., a startup helping companies process employees’ technical support requests more efficiently, today announced that it has raised $25 million in funding. Costanoa Ventures, Decibel Partners ...

Abstract: In this paper, we propose a remote reference-desk service using an android robot that supports university librarians. For the convenience of the visitors and the efficiency of the librarians ...