Cargo and logistics experts from NTI, the home of Parcel Protect, share how retailers can prepare and protect their customer promise.

Ask ChatGPT whether AI will replace humans in the customer service industry, and it will offer a diplomatic answer, the ...

A Kentucky woman who was expecting a medicine delivery opened the package only to discover severed human arms and fingers on ...

The firm is the latest in a string of appointments over the last decade as the postal service undergoes significant change ...

Daraz, South Asia’s leading e-commerce platform, has launched a new last-mile delivery solution through its logistics arm, ...

In a dramatic shift, UPS, the iconic logistics company known for its brown trucks, is undergoing its most significant ...