Optus network customers have reported more emergency triple-0 call failures outside the hours of recently confirmed outage periods in September. Those outages resulted in hundreds of emergency calls ...

For a department carrying the name "communications", Wednesday was not a shining example of clarity in message delivery. Senators from across the political spectrum were left frustrated and without ...

Sign up now: Get ST's newsletters delivered to your inbox Telstra, Optus, and TPG will conduct a drill to improve emergency call reliability after the Optus outage on ...

The federal government only learned about Optus' deadly triple-zero outage the day after it happened because the telecommunications provider sent a notification email to the wrong address. Optus was ...

Add articles to your saved list and come back to them any time. A quarter of Optus’ 10.7 million Australian mobile customers have considered leaving the network because of its handling of last month’s ...

Gift 5 articles to anyone you choose each month when you subscribe. The foreign ownership of critical infrastructure will be scrutinised when Optus faces a Senate inquiry into September’s catastrophic ...

The federal government only found out about the Optus triple-zero outage a day after it was resolved because the telco sent a notification to the wrong email. On Tuesday, Communications Minister Anika ...

SINGAPORE – Prime Minister Lawrence Wong has expressed his condolences over the deaths of three people linked to an outage on Australian telco Optus, which is wholly owned by Singtel. Emergency calls ...

Gift 5 articles to anyone you choose each month when you subscribe. Communications Minister Anika Wells will table new legislation this week to establish a national Triple Zero watchdog that will ...

Over the past several weeks, millions of people in Australia have been shocked to learn that they cannot rely on the essential infrastructure that is meant to contact ambulance, fire, rescue and other ...

Telstra chair Craig Dunn and chief executive Vicki Brady have used the company’s annual general meeting to reassure customers they will be able to reach emergency services. Mr Dunn’s speech at the ...

Add articles to your saved list and come back to them any time. Three weeks to the day after Optus’ catastrophic Triple Zero outage, which resulted in three deaths and hundreds of failed calls to ...