Ask ChatGPT whether AI will replace humans in the customer service industry, and it will offer a diplomatic answer, the ...

Looking for work? These age-friendly employers actively recruit seasoned workers for their reliability, skills, and wisdom.

Dhubaib, head of AI and data science at Further, to explore how enterprises are using AI, data, and automation to unify customer experiences and remove friction across the life cycle.

At the intersection of innovation and aloha, Hawaii Dental Service (HDS) provides customer service that’s truly rooted in ...

CARRUM DOWNS, VIC – October 23, 2025 – PRESSADVANTAGE – Fix-It Right Plumbing, Australia’s most trusted professional plumbing ...

Allied Market Research published a report titled, " Sales Training Software Market - Global Opportunity Analysis and Industry ...

Ghana has a world-class story to tell: cultural sites, coastlines, festivals and a compelling history that already draws visitors. Yet for years one familiar complaint keeps returning in survey ...

Poor customer service can hurt your business. But just how badly might surprise you. Just ask United Airlines. In 2008, musician Dave Caroll and his band Sons of Maxwell were traveling on United ...

The newly decommissioned Marine One helicopter found a new home with the U.S. Secret Service. In a video posted to X on Wednesday, Secret Service Deputy Special Agent in Charge Troy Sarria announced ...

It doesn’t matter how advanced the systems are. If the person answering the phone or replying to an email lacks people skills, things can go wrong quickly. Customer service is not only about solving ...

Discover how top brands create unforgettable customer service experiences that enhance loyalty, build trust and keep people coming back for more. At the heart of this experience are common triggers ...