Industrial AI, servitization and sustainability are transforming how manufacturers compete, operate and deliver value.

The AI surge is forcing application vendors to restructure how they deliver and charge for solutions. Software companies will ...

Legacy IT systems can be difficult for new employees to learn and use because of their complex and non-intuitive UIs. The ...

In addition, cloud ITSM is frequently employed using a defined processes and framework, and mostly Information Technology Infrastructure Library (ITIL). Moreover, Information Technology Service ...

The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service graph to automate ITSM.

New platform and mobile app combines WEX’s scale and innovation with contractor-built tools for HVAC, plumbing, electrical, and more WEX FSM, which already serves more than 35,000 contractors, ...

An identity and access management failure within Google Cloud earlier today caused widespread service disruptions across a range of internet services, including portions of Cloudflare Inc., Google ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. This article dives into the happens-before ...

Former President Carter’s recent death reminds us that it's been almost 50 years since the Civil Service Reform Act was passed. Stuart Eizenstat, Carter’s chief domestic adviser, told Federal News ...