Industrial AI, servitization and sustainability are transforming how manufacturers compete, operate and deliver value.

The AI surge is forcing application vendors to restructure how they deliver and charge for solutions. Software companies will ...

Nearly half of solution providers have less than $2M of annual revenue, and at that size, often lack finance operations capable of utilizing the complete version of Service Leadership Index ...

Kaizen's $21 million Series A round is intended to help it accelerate growth as the US launches a major new drive to improve ...

Legacy IT systems can be difficult for new employees to learn and use because of their complex and non-intuitive UIs. The ...

In addition, cloud ITSM is frequently employed using a defined processes and framework, and mostly Information Technology Infrastructure Library (ITIL). Moreover, Information Technology Service ...

Abstract: A key management service (KMS) is vital to modern mission-critical systems. At the core of KMS are the key generation process and the key refresh process. In this paper, we design and ...

Abstract: Since the long duration associated with traditional plug-in charging modes inevitably causes range anxiety to electric vehicle (EV) drivers, the battery swapping technology has emerged as a ...

15th Annual Rail/Intermodal Roundtable: Seeking growth drivers amid big M&A questions The 15th Annual Rail/Intermodal Roundtable examines the current state of the U.S. rail and intermodal markets, ...

The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service graph to automate ITSM.