Samsung has opened a new call center in Mauldin, South Carolina, employing 150 people and providing faster customer service, ...

Cheap labour and English proficiency helped make India the world’s back office, sometimes at the expense of workers elsewhere. Now, AI-powered systems are subsuming jobs done by headset-wearing ...

For years, First Lutheran Church in St. Paul’s Dayton’s Bluff rented its education building at 461 Maria Ave. to a handful of nonprofits like the East Side Elders program and Urban Roots. Over the ...

The federal government shut down early Wednesday following an acrimonious deadlock in Congress over spending in which Democrats have sought to put a spotlight on health care subsidies and who is ...

A Forest Service ranger with the Mendenhall Glacier Visitor Center acts as bear crossing guard as visitors look on. The Trump administration is planning to close some U.S. Forest Service offices in ...

Nintendo of America has made the decision to outsource its customer support services, resulting in hundreds of contractors losing their jobs amid concerns Nintendo’s customer support will suffer as ...

Northern Arizona Healthcare (NAH) began operating an urgent care out of the former location of the Flagstaff Urgent Care last week after purchasing it, taking the first step in its plans to expand ...

Cybersecurity company Zscaler warns it suffered a data breach after threat actors gained access to its Salesforce instance and stole customer information, including the contents of support cases. This ...

Dear Sens. Barrasso and Whitehouse: On behalf of our nearly 5,000 member hospitals, health systems and other health care organizations, including more than 270,000 affiliated physicians, 2 million ...

Dan Smoker called United Airlines' official customer service number, but claims an agent eventually transferred him to a scammer Getty A Denver resident says he lost $17,000 after he claims a United ...