The United Bank for Africa Plc has officially flagged off its annual Customer Service Week for 2025. Embracing the global theme of ‘Mission Possible’, the bank indicated a commitment to making the ...

Discord has revealed a hack on a third-party customer service provider, compromising limited user data including names, emails, and even some government photo IDs. While Discord's main systems remain ...

Verizon’s integration of Google’s Gemini AI into its customer service chatbot has been met with heavy criticism from both customers and employees. Complaints range from poor issue handling and endless ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

Humans need eye contact. It can make people feel closer, more honest, and more respected. When people share eye contact, their brains show similar activity, which helps them bond and understand each ...

The first easy step is to reset the CMOS and see if it helps you boot into Windows. To reset or clear CMOS, follow these steps: Force shut down your computer by pressing and holding the power button.

Fintech company Klarna, known for its “buy now, pay later” services, is going back on its decision to replace human workers with Artificial Intelligence (AI). The company has previously claimed that ...

SAN FRANCISCO, April 9 - Verizon (VZ.N), opens new tab said an AI assistant for the company's customer service representatives built using Google (GOOGL.O), opens new tab models had cut down on call ...

HP will continue to scale up efforts to make and distribute more PCs here in the US as well as in other countries as it transforms its production and distribution from a global model to a more ...

A United States District Court for the Northern District of California judge has signed off on a settlement agreement between HP and its customers, who sued the company for issuing firmware updates ...

Remote workers may no longer have to ship malfunctioning PCs back to the office to get them working thanks to out-of-band support. An unbootable PC is every remote worker’s nightmare. It usually means ...