Man vs. Machine” is made up of six short plays. Four are written by real playwrights. Two have been written by AI. And no one ...

Business communications platform provider 8x8 has made its 8x8 Workforce Management, allowing organizations to forecast, schedule, and staff their contact centers across voice, chat, email, and other ...

ElevenLabs CEO Mati Staniszewski said his AI audio startup could only have been created in Europe. It's why he casts a wide ...

In the 7-minute documentary “The Future is Calling,” experts explain how the customer experience is transforming.

Today my LinkedIn feed and Google News filter is showing me several stories that illustrate how we are failing to stop online ...

Send a phone call from AI agent, in an API call. Or, directly call the bot from the configured phone number! Insurance, IT support, customer service, and more. The bot can be customized in few hours ...

In “We Are From Iran,” a new exhibition at the Dairy Arts Center, Persian poster artists transform typography into a living ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

SAN RAMON, Calif., October 14, 2025--(BUSINESS WIRE)--Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced that it has been named a Leader in the inaugural IDC MarketScape: ...

GREEN BAY, Wisc. – There was one play in Sunday’s 27-18 loss at Green Bay that epitomizes the optimism and confidence the Cincinnati Bengals will carry into their next, rapidly approaching game ...

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