When it comes to automotive service facilities, Consumer Reports members prefer independent shops—and, in some cases, chains—over dealerships, according to our annual survey. The survey results show ...

Auto service and repair shops perform preventive maintenance, general repairs and safety checks to keep your vehicle in good shape. Use our guide to research the best auto service and repair companies ...

As the technology in new vehicles becomes increasingly sophisticated, local repair shops, like Ted's Auto Clinic in Chicago, ...

Car dealerships have wildly varying customer satisfaction ratings when it comes to auto repair prices, wait times and overall service, with Hyundai, Jeep and Kia scoring the worst, according to the ...

When customers come to you with repair needs, they can be frustrated due to dealing with a defective or problematic issue of some sort. Regardless of whether you repair washing machines or automobiles ...