The IT Infrastructure Library (ITIL) offers best practices for delivering IT services using a systematic approach to IT service management (ITSM). ITIL certification is near the top of almost every ...

BURLINGTON, Ontario--(BUSINESS WIRE)--Working together with Professional Designations Corp (PDC) and industry experts, Pink Elephant announces an innovative IT Service Management Essentials ...

IT service management, or ITSM, certifications have become standard across the technology sector. These certifications can show competency and knowledge related to designing, planning, operating and ...

The Central Bank of Kenya (CBK) has joined the ranks of globally benchmarked institutions after attaining the ISO/IEC 20000-1:2018 Certification for Information Technology Service Management (ITSM).

LONDON, August 9, 2010 /PRNewswire/ — NTT Europe (http://www.eu.ntt.com/), an ICT solutions partner and subsidiary of NTT Communications (http://www.ntt.com ...

Attaining IT service management certification, it seems, is still not a priority for some organizations in Asia. Steve Wells, DHL's acting vice president of strategy and planning for Asia-Pacific, ...

Database outsourcing consulting specialist RDB Consulting has been accredited with the prestigious ISO/IEC 20 000 IT service management certification, an acknowledgement of its outstanding commitment ...

Outsourcing Specialist EOH Managed Services and Fox IT Service Management South Africa, a well-established IT governance and service management company, joined forces several months ago with the ...