The Google Cloud Certified Generative AI Leader exam validates your ability to understand, apply, and lead initiatives using Google Cloud’s AI and machine learning tools. It assesses your knowledge of ...

Humans still matter most. Google Research head Yossi Matias argues that AI won’t replace scientists — it will multiply their ...

Discover how AI voice analytics enhances contact center efficiency. Explore use cases across various industries and understand how they can benefit your team. Gone are the days when contact center ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...

Google is making a $15 billion investment to set up a 1-gigawatt data center and AI hub in India, even as the Indian government pushes for reduced reliance on U.S. tech giants. Google has 14,000 ...

‘Google is investing in the next generation of AI innovation in Arkansas and across the country,’ says Google President Ruth Porat regarding its new $4 billion data center investment. Google is ...