Many of the industries that rely on field operations to deliver valuable and necessary services to an installed base of machines, devices, and equipment are highly regulated, both from government ...

In today's world, where efficiency and customer satisfaction are top priorities, it's important to stay ahead of the game. According to a survey conducted in 2023, over 80% of field service ...

Designed to work with PENTA Enterprise Software, the Mobile Field Service mobile app lets field technicians and service contractors perform most job functions without disruption regardless of network ...

Industries with significant field operations are poised to leverage mobile AI agents for operational agility. Here’s a first look at rolling out mobile AI in construction, manufacturing, and ...

The Einstein GPT AI can summarize reports and guide customers to service their own equipment on the Field Service mobile app. Image: Sundry Photography/Adobe Stock Salesforce’s Einstein GPT and Data ...

Mobile field service startup Youreka Labs Inc. raised an $8.5 million Series A round of funding co-led by Boulder Ventures and Grotech Ventures, with participation from Salesforce Ventures. The ...

Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

Today’s dysfunctional supply chain makes it nearly impossible to scale service businesses that leverage subcontractor networks. But field service providers are now carrying a new tool that can help ...

ServiceMax puts FSM into a wider context with new Tableau dashboards in Asset 360 and ServiceMax Core, and brings asset data to the SFS mobile app. ServiceMax yesterday rolled out new features in its ...

MobileTech Field Service mobile app (Key2Act, www.key2act.com/mobiletech, 866/539-2228) is a solution for iOS, Android, and Windows operating systems, designed to ...

Apple Messages for Business in Service Cloud allows customers to get AI-assisted support, schedule appointments, complete purchases, and more. Apple’s ARKit in the Salesforce Field Service mobile app ...

Salesforce on Thursday announced it's updating the Field Service platform with a series of tools designed to help customers handle more complex jobs and customize workflows. Field Service is the CRM ...