The Interactive Customer Evaluation system is a Department of Defense web-based program that allows customers to provide feedback on services offered at Fort Novosel and is a driver for continuous ...

Healthcare is a dynamic landscape. Opportunities to improve processes, address concerns and deliver exceptional care experiences are a patient expectation, a regulatory metric and at the heart of the ...

Lean Six Sigma is a process improvement methodology recognized worldwide in organizations both large and small, across all areas of business. Many companies pay a salary premium for employees with ...

Civil Engineer: H.W. Lochner Inc. Structural Engineer: Arup North America Ltd. Not only is Interstate 405 one of the busiest highways in the nation, but the 16-mile section of it in Orange County, ...

New study findings show the vast majority of small-scale quality improvement (QI) projects in surgery suffer from poor planning that can doom the effort from the start.