Enhances mydish.com with ‘My Tech’ online tool that offers customers real-time status updates on their service appointments Meet My Tech: Technician’s name and picture delivered an hour before ...
Dish is the first pay-TV provider to adopt Apple Business Chat, which lets you communicate with companies via the Messages app on your iPhone or iPad. I'm PCMag's managing editor for consumer ...
UPDATE 2/28: DISH has confirmed that it is dealing with a cybersecurity incident that took out its customer service lines, website, call centers and apps. In an updated statement, the company says, ...