Answer: Many companies in recent years have adopted automatic renewal as a way to take advantage of customers’ inertia. Some ...

New York and California now have laws requiring businesses to get affirmative consumer consent before renewing subscriptions.

Tired of paying for online subscriptions you no longer use but can’t quite figure out how to cancel? You’re not alone. Streaming platforms like Netflix, cloud storage services like iCloud, and ...

Questionable practices have become common among sellers of subscription-based services. A new rule would have required sellers to make canceling subscriptions as easy as signing up for them, but it ...

A new Federal Trade Commission rule known as “click-to-cancel” targets a common frustration: the difficulty of canceling an unwanted subscription. That’s welcome news for consumers like Heidi ...

Dashia is the consumer insights editor for CNET. She specializes in data-driven analysis and news at the intersection of tech, personal finance and consumer sentiment. Dashia investigates economic ...

I've noticed just how many subscriptions sneak into my budget without me really thinking about them. It's easy to lose track ...

A “click to cancel” law was last month passed in California, and now the FTC has ratified a federal rule designed to achieve the same goal. The idea of both is to force companies to make it as easy to ...

Over the years, I’ve likely wasted thousands of dollars on forgotten subscriptions—and I’m not alone. A 2022 survey by research firm C+R found that 42% of Americans had paid for subscriptions they’d ...

A bill is now headed to the Pennsylvania State Senate that would make it easier to cancel subscriptions. The bill would require companies to allow you to cancel subscriptions online, potentially ...